With the digital movement, users are leaving traces. We do not know exactly where and that makes it difficult to use them. As a business, it becomes more difficult to use digital tracks when you are not aware of who the sender is.
The latest legislation and its media coverage have influenced users to hide behind their screen. Without the users’ indication, it is more difficult to provide a good service.
We cannot legislate out of the challenge we face. For legislation simply provides backing, nice papers and an administrative clutter for anyone who wants to act decently and responsibly.
We must move forward and set a new standard for digital behavior, where users are assured and companies, private and public organizations can take real responsibility. Without losing the functionality that makes it easy and convenient to be digital.
It is therefore imperative that someone takes care to make it easy to safeguard the digital identity. Everyone wants it, but we lack a tool.
The tool is called digital and has come to help users and businesses.
With digital, customers can share their ID and at the same time set up a guard so that their personal data is secured. dikitale is an app for smartphones, which stores driving licenses, health insurance certificates and passports.
When banks, accountants, housing associations, real estate agents and car rental companies need customer data, they have access to it and can share it securely.
The company, private or public organization, that needs the customer’s data, has access only when they provide access and connect using digital.
It is therefore the customers themselves who own their data, which others only have access to when they actively choose to share.
Once upon a time, there was someone who thought the Internet was a fly in the ointment.
It was not. On the contrary.
The Danes’ behavior has become more digital. It requires a new standard. We act on the digital media as if we had a personal relationship similar to the one we have in physical life. As if we can fully trust each other. We can not.
That is why we need not just legislation and guidelines. We need a tool to help us take care of our personal information.
We need digital.
Clients often take pictures of their ID papers when sending a copy to advisors. It’s easy, but not very safe.
But what is the customers’ alternative?
It is right now their best prerequisite to be able to send their ID papers. Few people are aware that they voluntarily share personal information with third parties.
But many are already doing so.
If you take a picture of e.g. driving license, it is saved on the phone. On average, three out of four apps on the phone request access to the image library. This gives many apps access to personal information, which can therefore be misused.
When ID papers are scanned into digital, they are stored securely where no third parties have access to the information because they are not on the phone.